About the Role

You're the first face clients see at Jungle — and that matters more than you might think. The energy you bring to the front desk sets the tone for every single class, every single day. This isn't a check-in-and-clipboard role; it's where the entire Jungle experience begins.

You'll be the person who makes first-timers feel like they belong, turns drop-ins into regulars, and keeps the studio running with warmth and precision behind the scenes. If you remember names, light up a room, and take genuine pride in the details, this role was built for you.

Jungle is a premium boutique fitness brand growing fast — and the front desk is at the heart of everything we're building. You'll grow with us.

What You'll Do

Own the Welcome

Greet every client with genuine warmth and energy the moment they walk through the door.
Make first-timers feel comfortable, confident, and excited to come back for more.
Build real relationships that turn one-time visitors into committed community members.
Show up as a true ambassador of the Jungle brand — every shift, without exception.

Run the Floor

Own the check-in flow and keep the studio operating smoothly from open to close.
Support opening and closing procedures and hold daily operations to a high standard.
Keep the front desk, lobby, retail area, and studio spaces clean, polished, and guest-ready at all times.
Pick up studio booking software and systems quickly and use them with confidence.

Serve the Community

Answer client questions on memberships, packages, class schedules, and studio policies clearly and confidently.
Handle account updates and administrative tasks with accuracy and care.
Proactively solve problems before they escalate — you don't wait to be told twice.

Drive the Business

Drive retail sales by genuinely connecting clients with products that fit their goals.
Jump in wherever the studio needs you — you're a team player first, always.
Stay cool under pressure in a high-energy, client-facing environment.

What You'll Need

People-First Personality

You're naturally warm, outgoing, and genuinely energized by connecting with people.
You bring a hospitality-first mindset to every interaction, no matter how busy it gets.
You have a real passion for fitness, wellness, and boutique studio culture.

Reliability and Accountability

You're punctual, dependable, and accountable — no exceptions.
You have flexible availability including early mornings, evenings, weekends, and holidays.

Communication and Composure

You communicate clearly and confidently in fast-paced, client-facing situations.
You stay composed under pressure and bring steady energy when the studio is at its busiest.
You're a proactive problem-solver who takes initiative without being asked.

Tech and Operations Readiness

You pick up booking software and studio management systems quickly and without friction.
You're comfortable handling administrative tasks, account updates, and retail transactions accurately.