About Jungle
“I have been working at EXXIR at Jungle Studio for the past two years, and it has been a very positive experience. Management is always available, supportive, and maintains strong communication with the team. Any questions or concerns are always responded to in a prompt and professional manner, which helps create a supportive work environment. The workplace community is welcoming and encouraging, and I also appreciate the flexibility and overall positive atmosphere within the studio.”
Welcome to Jungle. Our clients come to us for the workout, but they stay for the experience — the warmth at the front desk, the scent of the lobby, the music that meets them at the door, the feeling that someone has thought about every detail of their hour with us. We're a class-based studio, with reformer Pilates at the core and complementary mat-based programming alongside it.
We are not building a chain. We are building the next generation of boutique fitness — one studio, one shift, one guest at a time. Three studios today, more on the way. The standards we set right now in Fort Worth, Lovers, and Lakewood are the standards every future Jungle will be measured against. Each studio carries the same promise: warm, grounded, elevated. A guest should feel the same Jungle the moment they walk through any of our doors.
Working at Jungle isn't a job. It's a craft. We don't promise easy — we promise meaningful. The work is detailed, the standards are high, and the result is something people choose to come back to, week after week. If that's the kind of work you want to do, you'll find a home here.
- 4Studios openFort Worth · Bishop Arts · Park Cities
- 4thStudio openingJune 2026
- 2022FoundedDFW
The Role
Front Desk (Fort-Worth) — Fort Worth
At Jungle, the front desk is not a support function — it is the experience itself. You are the first thing a client feels when they walk through the door, and that first feeling is the one that stays. This role exists because we believe the quality of a welcome is just as important as the quality of a class, and we refuse to outsource either.
You are not checking people in. You are setting the tone for the entire studio. You are the one who turns a first-timer into a regular, who keeps the floor running from open to close, who notices the guest standing at the threshold looking unsure and moves toward them before they have to ask. You remember names, you hold the lobby to a standard, and you bring the same energy to a quiet Tuesday morning as you do to a packed Saturday.
We are looking for someone who is excited to treat hospitality as a craft — someone who finds genuine satisfaction in a spotless lobby, a smooth check-in, and a client who leaves feeling like they belong here. If that sounds like the kind of work you take pride in, this role was built for you.
- 01THE WELCOMEEvery client who walks through the door gets a greeting that feels real. First-timers, regulars, drop-ins — no one slips through unnoticed.
- 02FLOOR OPERATIONSCheck-in flow, opening and closing procedures, daily studio rhythm. You own the shift from the moment you arrive to the moment you hand it off.
- 03LOBBY STANDARDSFront desk, retail area, lounge, restrooms — if a client can see it, it reflects on us. You keep every corner of the space guest-ready, always.
- 04CLIENT RELATIONSHIPSMemberships, packages, schedules, account updates — you handle client questions and administrative tasks with accuracy and genuine care.
- 05RETAIL AND REVENUEYou connect clients with products that actually fit their goals. Sales here come from real conversations, not scripts.
- 06PROACTIVE PROBLEM-SOLVINGYou spot what needs fixing before it becomes an issue. You don't wait to be asked twice, and you don't let small things become big ones.
About You
Must-Haves
- A people-first presenceYou are naturally warm, outgoing, and genuinely energized by being around people. Hospitality isn't something you perform — it's how you operate.
- Reliability without exceptionYou show up on time, every time. Your team and your clients can count on you, and that matters more to you than it needs to be explained.
- Flexible availabilityEarly mornings, evenings, weekends, and holidays are part of the role. You have the schedule to support a studio that runs seven days a week.
- Composure under pressureWhen the studio is at its busiest, you bring steady energy. You don't rattle easily, and you don't let a full lobby change the quality of your welcome.
- Clear, confident communicationYou can answer a question about memberships, handle a frustrated client, and brief a teammate — all in the same shift, without missing a beat.
- Comfort with studio systemsYou pick up booking software and studio management tools quickly. Administrative tasks and retail transactions don't slow you down.
- A genuine connection to fitness and wellnessYou don't need to be a competitive athlete, but you care about this space. Boutique studio culture resonates with you personally, not just professionally.
Nice-to-Haves
- Prior boutique fitness or hospitality experienceStudio front desk, hotel lobby, restaurant floor — any environment where the guest experience was the standard, not an afterthought.
- Familiarity with Mindbody or similar platformsIf you've used studio booking or membership management software before, you'll hit the ground running.
- Retail sales experienceYou've worked a floor where selling was part of the job — and you know how to do it through conversation rather than pressure.
- Roots in the Fort Worth communityYou know the neighborhood, you know the people, and you're excited to be part of something being built here for the long term.
Find Your Jungle
Every studio is a jungle. Find yours.
Beyond the Check
Schedule, compensation & benefits.
Full package details discussed at offer stage.
What goes beyond the standard package.
How We Hire
Four steps. About two weeks. No mystery, no “we’ll be in touch.”
In person
A real conversation, in the actual space. You walk the studio, meet the team, and feel whether it fits. Bring questions.
References & decision
A few quick calls. Then yes or no, within 48 hours of the last conversation. No ghosting. No vague "we'll be in touch."
Questions
Good ones, usually. Here are the most common.
Five Practices
Different tools, same intention. Choose your room.
